Shipping Policy
Orders are processed as soon as possible after confirmation. Processing and delivery times may vary depending on order volume, destination, carrier availability, and other external factors.
Once an order has been shipped, ARŌSE is not responsible for carrier delays, lost packages caused by incorrect shipping information, or delivery issues outside of our control.
If you have any questions about your order, please contact us at aroseoils.info@gmail.com.
Returns & Refunds Policy
Due to the nature of fragrance and personal care products, all sales are generally considered final once an order has been shipped.
Return or refund requests may be reviewed on a case-by-case basis, especially if an item arrives damaged, defective, or incorrect. To request a review, please contact us at aroseoils.info@gmail.com with your order number and clear photos of the product and packaging.
ARŌSE reserves the right to approve or deny any return, exchange, or refund request depending on the condition of the item and the circumstances of the order.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at aroseoils.info@gmail.com.
Please include your order number, photos of the product, and photos of the packaging so we can review the situation and provide the best available solution.
Privacy Policy
ARŌSE collects basic customer information necessary to process orders, fulfill purchases, communicate with customers, and improve the shopping experience.
Customer information may include name, email, shipping address, billing details, and order history. Payment information is processed securely through third-party payment providers and is not stored directly by ARŌSE.
We do not sell customer information. Customer data may be shared only when necessary to process orders, complete payments, provide shipping, comply with legal requirements, or operate the website.
For questions regarding your information, please contact aroseoils.info@gmail.com.
Product Use Disclaimer
ARŌSE products are intended for external use only. Avoid contact with eyes, broken skin, or irritated areas. If irritation occurs, discontinue use.
Fragrance experience may vary from person to person depending on skin chemistry, environment, and application. Product descriptions are provided as general guidance and may not reflect the exact experience of every customer.
ARŌSE products are not intended to diagnose, treat, cure, or prevent any medical condition.
Terms of Service
By using this website and purchasing from ARŌSE, you agree to the terms, policies, and conditions presented on this site.
Product availability, pricing, descriptions, and policies may be updated at any time without prior notice. ARŌSE reserves the right to cancel, refuse, or review any order when necessary.
All content, branding, product names, images, and materials on this website belong to ARŌSE unless otherwise stated and may not be copied or used without permission.
For any questions, please contact us at aroseoils.info@gmail.com.